Amazon Transcribe lets
you add speech to the text so you can make your applications more robust by
using this capability. You can easily make text transcripts of the video and
audio files with Amazon Transcribe. AWS has announced that the customers can better
handle the audio with the release of the feature called channel synthesis. It
has not launched yet but they will be releasing this feature soon. Audio
playing on two different channels or speaker can be recorded and merged
together easily with Amazon Transcribe. You can perfectly merge two audio and
make into one which often mainly beneficial for the contact centers when they
make multi-channel customer call recordings.
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