The Amazon Web Services announced that have added Five new integration with eGain, HERE Technologies, Teleopti, ServiceNow and WEBTEXT. eGain Solve is an Omnichannel case management, AI-powered IVR, analytics and knowledge management. Teleopti Workforce Management is a Staffing, forecasting and optimization for contact centers. WEBTEXT Contact Center Messaging is a caller interaction that supports Facebook messenger and other messaging channels, MMS pictures and SMS text. HERE Location Suite offers services such as geovisualization, including transit, mapping, traffic, geocoding, routing and positioning. ServiceNow IT service management is powered by VoiceFoundry that is automated workflows to enhance the customer and employee experiences.
Cloud.in Blogs delivers the latest news and updates about AWS managed services and Cloud computing.
Empower Your Generative AI Innovation with Amazon Bedrock
In the dynamic world of cloud computing, AWS has consistently set benchmarks with its innovative services and solutions. One of the inter...
No comments:
Post a Comment