Monday, 13 November 2017

The new Amazon Connect is now integrated with popular Contact Center Solutions from Pindrop, Aria Solutions, SpiceCSM and DialogTech

The Amazon Web Service Quick Start Team and Solutions Architects with co-operation with Amazon Web Service Partners have announced that Amazon Connect integrations are now offering extended cloud-based contact center functionality offered by Amazon Connect with popular service and solutions for the Amazon Web Service Partners. Amazon connect is a cloud-based and self-service contact center service that allows the business to provide the better customer at a lower cost. Amazon Connect is established on the similar contact center technology utilized by the Amazon customer service associates all over the world to provide service to millions of customer conversations. 

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