Andrew Lapin, the Chief Architect of Kelly Blue Book is improving their legacy industries which includes the valuation of the used cars. Kelley Blue wants to create a bot that will understand the text and the voice so to help the customers to get a better understanding of valuation of their car. In San Francisco at Venture Beat’s MB 2017 conference said that they wanted a natural way of connecting with people by a voice which is a great use case to evolve and improve their products in a modernized way with a click and touch oriented.
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