The Amazon Web Services announced that have added Five new integration with eGain, HERE Technologies, Teleopti, ServiceNow and WEBTEXT. eGain Solve is an Omnichannel case management, AI-powered IVR, analytics and knowledge management. Teleopti Workforce Management is a Staffing, forecasting and optimization for contact centers. WEBTEXT Contact Center Messaging is a caller interaction that supports Facebook messenger and other messaging channels, MMS pictures and SMS text. HERE Location Suite offers services such as geovisualization, including transit, mapping, traffic, geocoding, routing and positioning. ServiceNow IT service management is powered by VoiceFoundry that is automated workflows to enhance the customer and employee experiences.
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Optimizing Performance and Cost: Migrating an Express.js Application from EC2 to AWS Lambda
Introduction: In a recent project, our team worked on optimizing a Node.js application that was originally hosted on an EC2 instance. The ap...
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